I wrote a blog called “Outrageous Hospitality“ where I couldn’t say enough about the book I read on a group of people who always pushed the boundaries of what it meant to provide the most out-of-this-world, never-experienced-before hospitality to their restaurant guests. There was no off switch on this team. They would scrutinize what theyContinue reading “Even MORE Outrageous Hospitality”
Category Archives: leadership
3 Tips to Survive Event Day Chaos
Someone asked me recently how I am able to stay so calm under pressure on event day. After working in the meetings and events industry for as long as I have, it’s not something I consciously think about anymore. No two events are alike, and there is always some sort of issue that needs toContinue reading “3 Tips to Survive Event Day Chaos”
A Multitasker’s Dream
Multitasking is something that few people do well. However, for those of us who are proficient at combining the right types of activities together to simultaneously provide mental space to one and rote movements to the other, we can get a lot done in a short period of time. This particular type of event isContinue reading “A Multitasker’s Dream”
Escaping Traditional Board Meetings
I was asked to plan an activity for a group of people as a break from their grueling two-day corporate meeting. They were in a conference center and had access to a couple other rooms, however we couldn’t leave the facility because of time constraints. My contact provided me with a list of activities theContinue reading “Escaping Traditional Board Meetings”
Prepping for the Future
As event attendance increases or your organization expands the number of events it hosts, the infrastructure of the organization needs to be prepared to grow as well. Actually, organizations who are future-focused are already planning how they will develop their staff and structures now before their growth happens. If there is no strategy for expandingContinue reading “Prepping for the Future”