All in the FAM

The family? The famous? The famished? Nope. FAM is short for a Familiarization Event. These can be hosted by cities, convention, conference, and retreat centers, or other venues who would like you to bring your future event business to their location. They want to familiarize you with what they have to offer you and yourContinue reading “All in the FAM”

Break the Script

Our lives are filled with scripts. You probably have scripts of your own and are blind to them. Consider this. You always do your grocery shopping on Tuesdays. You always shop at the same grocery store. You shop the same pattern up and down the aisles. You generally grab the same items unless you’re havingContinue reading “Break the Script”

Outrageous Hospitality

I recently read the most amazing book. I don’t spend a lot of time reading books. They’re too slow for me. I’m not a student of Evelyn Wood, but I can generally scan through the pages of a book and get the gist of things enough to carry on a conversation. I’d prefer to listenContinue reading “Outrageous Hospitality”

Backwards but Brilliant

As Certified Meeting Professionals (CMPs) we do this all the time. It’s so ingrained in how we operate, it’s not even something we do consciously. We plan events backwards. For 20 years, I have successfully planned events. Ok, not every event went off without a hitch, but most people would never know that. I’ve gotContinue reading “Backwards but Brilliant”