Portion Distortion

When ordering food for a buffet meal at an event, it can be tricky to get the guarantee right. There are many factors involved outside of a simple number of people. Are the attendees men or women? Older or younger? Is the meal breakfast or dinner? What day of the week is it? What timeContinue reading “Portion Distortion”

Get It Yourself

Several times in the past few months I have encountered a phenomenon I don’t understand: continued staffing shortages in the hospitality and tourism industry. I worked in the hospitality industry during 2020 where I spent time with hotel sales managers who served pro basketball players eggs for breakfast, watched as front desk workers acted asContinue reading “Get It Yourself”