The Pumpkin Hour

What happens to the staff physically and emotionally at the end of the event? How do your teammates process the energy and adrenaline they feel after having poured out, what feels like, their blood, sweat, and tears, for others? Not everybody handles the “let down” in the same way. As a leader, the best thingContinue reading “The Pumpkin Hour”

Flexibility, it’s the Name of the Game

After 2020, the hospitality and tourism industry will never be the same. At least I hope so. We had to make the shift from in-person events to virtual ones, sometimes with only days or weeks to do so. Several great lessons were learned; technical skills, production skills, new languages, half-body dressing skills, and new waysContinue reading “Flexibility, it’s the Name of the Game”

We Will Overcome

I recently spoke at an online event. That may not sound like a big deal to most of you, however, I’m not a speaker. I can train a group of people on a variety of event planning, project management, and volunteer team supervision topics. I used to be a singer and can stand in frontContinue reading “We Will Overcome”

Three Obscure Terms

Ok, I’m going to be completely vulnerable here. I think I’ve mentioned before that before our 3-day in-person event transitioned to a completely online experience this past January, I had not planned an online event of this magnitude. It included 40+ breakout sessions, 8+ keynote addresses during 6 general sessions, musical content, creative content, andContinue reading “Three Obscure Terms”

Not Everything You Do Will Work

Nobody likes to admit failure, but it happens. It’s a time for reflection, for growth, and maybe a little bit of personal whining. Without failures, we wouldn’t always be able to identify our wins, right? As I hope everyone has figured out by now, we don’t all live in the same time zone. It’s true.Continue reading “Not Everything You Do Will Work”