I wrote a blog called “Outrageous Hospitality“ where I couldn’t say enough about the book I read on a group of people who always pushed the boundaries of what it meant to provide the most out-of-this-world, never-experienced-before hospitality to their restaurant guests. There was no off switch on this team. They would scrutinize what theyContinue reading “Even MORE Outrageous Hospitality”
Category Archives: advice
Sit in the Attendee’s Chair
My friend Joanne Dennison, CMP, helps others work towards the goal of sitting for, and earning their, CMP (Certified Meeting Professional) certification. One of the things she is passionate about is having the planner sit in the attendee’s chair. So much so that it’s the name of her podcast (which is great and you canContinue reading “Sit in the Attendee’s Chair”
3 Tips to Survive Event Day Chaos
Someone asked me recently how I am able to stay so calm under pressure on event day. After working in the meetings and events industry for as long as I have, it’s not something I consciously think about anymore. No two events are alike, and there is always some sort of issue that needs toContinue reading “3 Tips to Survive Event Day Chaos”
Free Resource for New Planners!
One Less Excuse
The subject of offering childcare at an event has always been a little love-hate for me. On one hand, offering childcare could increase attendance exponentially if your audience includes women or couples as it removes the number one barrier to this demographic registering.* However, you could open up the host organization to liability they areContinue reading “One Less Excuse”