Oftentimes when hosting an event, organizations invite keynote speakers, guest artists, special performers, or emcees to participate, sometimes referred to as VIPs. Most organizations would agree that we want to treat our VIPs well. Occasionally we are contractually obligated to provide specific things like brand-name snacks in the greenroom or no less than 4-star hotelContinue reading “Room with a View”
Category Archives: hospitality
Out Standing in a Field
Events outside in a field or a large open outdoor space come with very different challenges than those executed inside the comforts of a convention center. I feel like I’m stating the obvious here, but I recently helped coordinate a concert in a farm field, a mowed-down tulip field to be exact, and I learnedContinue reading “Out Standing in a Field”
Which Way Do I Go?
When performing an event site visit recently, our team went to great lengths to walk the space as if we were the attendee seeing it for the first time. We were watching to see where we might need a directional sign. Are the hallway intersections intuitive? When walking from one end of the convention centerContinue reading “Which Way Do I Go?”
Surprise & Delight
It is always nice when you can exceed your attendees’ event experience expectations (say that fast three times) or surprise them and make their time at your event just a little brighter. Here are six things you may want to consider delighting your attendees with if you’re not already incorporating them: I recommend you alterContinue reading “Surprise & Delight”
5 VIP Hospitality Tidbits
Some guest speakers or performers (VIPs) are on the road a lot and often don’t make it home between stops to shop, do laundry, or run errands as they would like. As the event host, it should be a priority to serve your VIPs well while they are in your care. I have had scenariosContinue reading “5 VIP Hospitality Tidbits”